Leer los comentarios y opiniones de los huéspedes que
han estado en villas o apartamentos toscanos es una buena forma de planificar su viaje a la Toscana, Italia. Después del viaje, se ha pedido a los clientes que evalúen los diferentes aspectos del alojamiento y que dejen un comentario general para publicar. Para poder ver las puntuaciones de cada categoría, haga clic en el enlace denominado 'Detalles de la valoración'. Si usted está considerando la Toscana como meta para sus próximas vacaciones, le rogamos tómese unos minutos para leer los comentarios- se alegrará de haberlo hecho
A brilliant location.Loads of lovely villages and florence and sienna only an hour away. The villa had every amenity. The helpful and friendly owners were nearby if needed.Wonderful views.
Nous avons reservé 15 jours en aout et nous avons passez d' excellentes vacances , Laura est une professionnelle exceptionnelle , à l' écoute de toutes nos demandes.
La maison est conforme à la description et idéalement située
vraiment parfait !
[English translation courtesy of Easy Reserve]
We booked 15 days in August and we had a great holiday. Laura is an outstanding professional, attentive to all our requests.
The house is consistent with the description and ideally located. Really perfect!
nous avons étè désus du chemin pour arrivé a la maison en plus ne parle pas le francais il avait indiqué qu'il savait la maison est trés chaude rien n'est equiper pour les chaleurs ventilateurs pas en état de bom fonctionement
[English translation courtesy of Easy Reserve]
We were disappointed by the access road. The owners do not speak French. The house is very hot and unfortunately fans were not functioning very well.
Parfait. Très bon accueil, endroit tout à fait conforme à l'annonce, très bien situé, région magnifique. Location fonctionnelle, bien équipée. A conseiller sans modération.
[English translation courtesy of Easy Reserve]
Perfect. Very welcoming place fully consistent with the ad, location, beautiful area. Functional rental, well equipped. To advise without hesitation.
C'est notre deuxieme sejour a la Casa Rossa et nous adorons toujours autant. Un cadre incroyable, perchée a flanc de coteaux au milieu des vignes et oliviers avec une vue imprenable. C'est magique. la maison, la terrasse, le jardin et la piscine sont très agréables. Nos 4 enfants étaient tres contents aussi. Nous avons testé aussi cette année le petit restaurant de Pieve, tres sympa.
This was our second stay at Casa Rossa with our 4 children. It was really Great. The house and surroundings are beautiful and the host is very kind.
[English translation courtesy of Easy Reserve]
This is our second stay at Casa Rossa and we still love it so much. An incredible setting, perched on a hillside among vineyards and olive groves with breathtaking views. It is magic. The house, the terrace, the garden and the pool are very nice. Our 4 children were very happy, too. We also tested this year the small restaurant of Pieve, very nice.
We love this place so much. My husband and I have taken our 3 children here for the last 2 years and have booked again for next year. It's wonderfully situated, a beautiful house with beautiful hosts and we find it so relaxing. Perfect
Whilst the villa is very beautiful and the pool lovely, I was immensely disappointed in the services available at Scerfio. To charge such a sum of money means that clients expect certain facilities.
i) We arrived on 5/9 in extreme temperatures. The villa had not been aired and was consequently extremely hot.
ii) there were no fans in the accommodation at all to help sleep. Brita, the very kind manager, lent us her personal fan the next day and we asked for three more, one for each bedroom. These did not arrive for a week.
iii) None of the mosquito nets were in good condition or shut properly.
iv) The standard of cleaning was not what one would expect for £4000+. The lavatory in the sitting room was dirty and all the loo brushes were absolutely filthy.
v) There were no complete sets of glasses or crockery.
vi) The cooking utensils were very basic and we had to ask for a kettle.
vii) A bic lighter was left out to light the cooker with which was hazardous.
viii) Two sun loungers were old and unusable.
ix) To leave no welcome pack of any sort is unacceptable for this class of villa. We had been to the supermarket prior to arriving. I would at least have expected there to be bottled water. There was nothing apart from 2 dishwasher tablets.
x) I was expecting the villa to be cleaned and the beds made at the end of the first week but sheets were simply left outside for us to change.
As a family, we had a good holiday but for the price I was certainly expecting the above to be covered. To have to spend the first week on the telephone chasing fans in extraordinarily high temperatures was a complete pain. My children were very supportive of me but there is no doubt that we felt very let down for all the above reasons. Ideally, I would like the owner to offer some form of compensation but judging from the way he dealt with us I know that is unlikely.
On the positive side, I was very impressed with the efficiency of Easy Reserve. I look forward to hearing your response to this email.
Caroline Landers
Beautifull house, friendly landlord and landlady, great scenery. Excellent!